erincredible.blogg.se - Fitbit charge 4 band

Products on sale and bundle offers are subject to change throughout the promotion period. And, we do hope that the new Charge 4 fitness trackers would come with better quality wrist bands on the Fitbit device.*Sale applies to select Fitbit products and accessories on while supplies last. Hopefully, the company would have learnt a lesson or two about the quality issues on the Fitbit Charge 4’s band. It is sad to note that a good brand of Fitness Charge 4 has had a share of bad experiences arising out of the poor quality of Charge 4 straps and the band. Customer satisfaction is an important goal of the Fitbit team. It may still be possible to get the piece repaired, and hence it may be worth giving a shout to the Fitbit customer support team.

Repairs of Fitbit products are, generally, not possible. If your Fitbit Charge 4 is outside the guarantee period, you are out of any chance to get a replacement done. But, to be honest, your expectations need to be in place for a replacement delivery schedule between one to six weeks. Normally, the issue with strap or the Charge 4 band is taken care of very proactively. Some users have mentioned that they have had to wait for up to 6 weeks to get the replacement Charge 4 band. Depending on your location, the replacement gets delivered to you anytime within a week to six weeks.

Once the replacement is approved, you will need to ship the old Fitbit fitness tracker back to the company.

Share the image of the broken strap of the Fitbit Charge 4.

In most cases, the customer support team member will ask for a picture proof.

Contact the Fitbit customer support team and tell them about the broken strap or band.

This picture is a proof that needs to be shared with the Fitbit customer support team.

If and when your Fitbit Charge 4 strap breaks off, take a picture of the broken strap or band.

Follow the instructions to get your replacement fitness tracker: The company would have realized the negative press that the poor quality straps is bringing to the company and the Fitbit brand.

Yes, Fitbit is aware of the issues arising out of the poor quality of straps on the Charge 4. If your Fitbit Charge 4’s strap breaks or wears off within the guarantee period, you should follow the instructions below to claim a replacement. The quality is below the quality standards of the Fitbit brand. For a device that costs anywhere between $129- $149, the strap or the band quality leaves a lot to be desired. Most people buy fitness trackers, with a considered view, to use them for one or more years. The quality of the Charge 4 is bad to such an extent that many Fitbit users have complained about broken straps within 6 months of buying the Charge 4. Fitbit’s Charge 4 has a very poor quality of wrist strap or the wrist band.